Returns & Exchanges

Returns & Exchanges

Return Window

30 days from delivery

Condition

Unused, original packaging

Process

Email us to start

How to Return

  1. Contact us within 30 days of receiving your order
  2. We’ll send you a return authorization and instructions
  3. Ship the item back in its original packaging
  4. Receive your refund or exchange within 5–7 business days of receipt

Exchanges

Want a different colour or size? We’re happy to exchange. Same 30-day window, same process. Just let us know what you’d like instead.

Warranty

Mammoth Mug stands behind the quality of our products. If you experience a manufacturing defect, contact us and we’ll make it right.

To start a return or exchange, contact us here.