Return Policy/Warranty

*Due to the medical-grade plastic, Mammoth Mugs are NOT dishwasher safe. "Hand wash only" is indicated at the bottom of your Mammoth Mug, as well as under each product description.

If you are unhappy with your purchase we accept returns and exchanges on unused items within 30 days of purchase. Please email sales@mammothmug.com.

ALL SHIPPING COSTS ARE TO BE PAID BY THE CONSUMER.

ALL RETURNS MUST BE APPROVED BY THE SUPPORT TEAM.

Warranty: We go on a case-to-case warranty on our Mammoth Mugs. If there are any issues with your Mammoth Mug, please email the customer support team (sales@mammothmug.com) the problem and provide us photos. Based on the photos we will determine if the impact falls under a manufacturing issue or if it was the impact itself that led to the problem.

If you receive your mug by purchasing directly from www.mammothmug.com and there is a manufacturing flaw or defects, please email sales@mammothmug.com to see if you are eligible for a replacement.

If you purchased your mug from a retail location you must bring it back to them in accordance with their return policy. We do not handle any retail location purchases.

• We do not guarantee replacements or reimbursement for any accidental and/or usage damage to your Mammoth Mug.